Commercial Laundry Service FAQ

Thanks for signing up with Wash Cycle Laundry.  If you have any questions about how your service works, check out the info below.
Still stuck? Email us at or call 888.611.9274 and we'll get everything squared away.

Who is my first point of contact for my account?

Contact our customer care team at, or call/text 888.611.9274

We've centralized all our communications to a team inbox -- you can email, call/text 888.611.9274, or call/text 267.244.1021.  Everybody from our customer care team to our operations managers and even our accounting team and CEO is regularly answering inquiries that come to our shared inbox, and having all our communication in one place helps us stay on the same page and serve you better.  We're available 7 days per week, from 9am to 4pm.

My business is expanding and I need to add a location.


Email, or fill out our quote form and we'll get you set up right away.

The amount of rental linens I have isn't fitting my needs. I have too many, or too few.

We are happy to get your rental quantities just right. If you need to increase or decrease your issue of a given item, please call, text, or email our team at 888.611.9274 or Usually we can make this change for your next scheduled service. The only reason for delay would be if it's a large increase and we need to get more supplies in stock. Note that all changes in quantities are subject to the terms of your rental agreement with Wash Cycle Laundry. We also offer other linen products you may need, so if you want to switch to, say, reusable mop heads or add some branded floor mats for your entryway, we can make that happen. Again, just ask your Delivery Route Manager.

I need to change the time of my pickup.

Please call, text, or email our team at 888.611.9274 or

I'd like to spread the gospel of laundry that makes a difference.

First off, THANK YOU!  There are two ways you can share information about another business you'd like to refer.  Give the information to your delivery person on their next pickup, or email

I have a question about an invoice.

Please call, text, or email our team at 888.611.9274 or and we'll assign your request to our accounting team.

I'd like to change my credit card on file.

Please call, text, or email our team at 888.611.9274 or and we will send you a secure link to update your credit card at your convenience.