We're ready to wash your clothes

Here are some quick tips for your first order to make sure the
process sails along smoothly.

 

  • HOW TO LEAVE YOUR LAUNDRY
    • Have your clothes ready for us in any container that you'd like -- your laundry hamper, a pillowcase, or a trash bag.
    • Just do us a solid and write your name on the container.

     

  • HAVE DRY CLEANING?
    • Please separate your items into two bags based on how you'd like them cleaned.
    • Label your Dry Cleaning bag with the words "Dry Cleaning" and put it outside of your Wash & Fold bag. Two laundry processes, two bags.
    • Note that we cannot guarantee a 24 hour turnaround on Dry Cleaning if your items are not labeled for Dry Cleaning and submitted to us separately from Wash & Fold items. Large or stained items may also take more than 24 hours when submitted as Dry Cleaning and we'll be in touch with any delays.
    • Let's repeat that. Put your Dry Cleaning separately from your Wash & Fold and label what's what so we wash it all right for you.

     

  • HOW TO CHECK YOUR ORDER STATUS
    • We created an account for you on our online reservation system, at: https://app.washcyclelaundry.com.
      Log in with your email address. With this account you can:
      • Change your payment info
      • Schedule or cancel appointments (up to one hour before the start of your delivery window).
      • Check where we are in the washing/folding/biking process.

     

  • WHEN WE BRING YOUR LAUNDRY BACK
    • Your clothes will come back in a reusable Wash Cycle Laundry bag.
    • YELLOW bags are for Wash & Fold Laundry. For all future orders, put your Wash & Fold items in our YELLOW bag.
    • BLUE bags are for Dry Cleaning. For future orders, but your Dry Clean only items in our BLUE Bag.
    • Your first two bags are on the house, and if you need extras they are just $5 each.

     

  • WHEN WE BRING YOUR LAUNDRY BACK
    • Your clothes will come back in a reusable Wash Cycle Laundry bag.
    • YELLOW bags are for Wash & Fold Laundry. For all future orders, put your Wash & Fold items in our YELLOW bag.
    • BLUE bags are for Dry Cleaning. For future orders, but your Dry Clean only items in our BLUE Bag.
    • Your first two bags are on the house, and if you need extras they are just $5 each.

     

  • A NOTE ABOUT SEPARATION
    • Wash Cycle Laundry does NOT separate laundry.
    • If you'd prefer to have your items washed separately (ie colors, whites, delicates), we ask that you divide the laundry into separate loads and bags before your pick-up. There will then be a $5 separation fee added to your service for the additional machine. If your laundry is not separated, it will be washed together in our standard process.

     

  • REVIEW OUR TERMS
    • Service by Wash Cycle Laundry Inc. is subject to our Terms and Conditions. So give those a read for other issues not covered here.

QUESTIONS? 

Email: support@washcyclelaundry.com

Or Call  7am-8:30pm Monday-Friday
888.611.WASH(9274)